Legal

Privacy Policy

Your privacy and confidentiality are fundamental to our practice. Learn how we protect your information.

Draft notice: This is a general privacy policy template prepared based on this website's current functionality. It has not been reviewed by a lawyer and should be checked by qualified legal counsel — familiar with applicable data protection law in Sri Lanka and any other jurisdictions your clients are located in — before being relied on as final.

Last updated: September 2026

Introduction

Every Mind Matters ("EMM", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, including:

  • Contact form: your name, email address, phone number, subject, and message.
  • Booking requests: your name, email address, phone number, age range, and any notes you share about what you'd like help with. Booking records are stored on our server so we can confirm your session and add it to the professional's calendar.
  • Online payments: payments are processed by PayHere. Card details are entered on PayHere's page and are never received or stored by us. We keep only the payment status and amount.
  • Corporate enquiries: your name, organization, and contact details when you enquire about workplace wellness programs.

We do not currently use analytics or advertising tracking on this website. See our Cookie Policy for details on the limited technical requests made to third-party services (such as font and icon providers) when you visit.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and messages;
  • Confirm, schedule, and manage appointments;
  • Match you with the appropriate professional or service;
  • Communicate with you about your care, including follow-ups; and
  • Improve our services and website.

How We Share Your Information

We do not sell your personal information. We only share your information with third parties when necessary to provide your care — for example, referring you to another professional or specialist with your consent — or where required by law.

Data Security

We take reasonable steps to protect the personal information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are generally intended for adults. Where a session involves a minor, we require the consent and involvement of a parent or legal guardian.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this policy or how your information is handled, please contact us at [email protected] or through our Contact page.